Frequently Asked Questions

We support flexible MOQs — from a sample batch for evaluation to full container loads. Standard fixtures start from as low as 10–20 pcs; OEM/private-label runs are usually negotiated per project.

Stock items ship in 3–7 days. Standard production runs are typically 15–25 days; OEM/customized orders 25–40 days depending on complexity. Exact timing is confirmed on the proforma invoice.

We commonly work with T/T: 30% deposit to start production, 70% before shipment. For established distributors we can discuss LC or staged terms based on order history.

Yes. We provide private-label branding, custom GOBOs, firmware/UI localization, and bespoke packaging. Our in-house R&D supports both ODM (your spec) and OEM (our design, your brand) models.

Absolutely. Profile and wash fixtures are available at high CRI (>90 / >95) with tunable white and precise color mixing for broadcast, theater and museum applications.

Our fixtures are CE and RoHS certified with an ISO 9001 quality system. ETL-ready variants and test reports are available on request for North American market entry.

Yes — our IP65 outdoor wash series is sealed against rain and dust and rated for -20°C to 45°C operation, ideal for architecture and touring.

We provide a 2-year warranty on manufacturing defects and maintain fast spare-part kits (LED engines, fans, power supplies, GOBOs) so rental houses minimize downtime.

We ship worldwide via sea or air, working on EXW, FOB Guangzhou or CIF/DDU per your preference, and can coordinate with your freight forwarder.